How to update personal information in your profile

Learn how to update your personal information and understand how these changes affect your verification level

You can update your personal information, such as your first name, last name, and date of birth, from the Profile menu in the B2CORE UI if any of these details need to be changed.

Updating your personal information resets your verification level. You will need to complete the KYC procedure again and submit documents confirming your updated personal details to restore your verification level.

To update your personal information:

In the B2CORE UI, navigate to Profile > Profile Info.

The names of menu items and other UI elements depend on your broker’s configuration and may differ from those shown in this guide.

In the Profile info section, click Update.

Update personal info

Update personal info

Confirm your action in the displayed popup.

In the Update personal data popup, edit one or more of the following fields:

  • First name
  • Last name
  • Date of birth

Click Save to apply the changes.

Your personal information will be updated, and your verification level will be reset. To restore your verification level, you must complete the KYC procedure again and submit documents confirming your updated personal information.

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