B2BROKER

B2Core

Welcome to B2CORE docs

Integrations

Platforms Payment systems KYC providers Communication platforms Other systems

Back Office guide

Get started Dashboard

How-to articles

Manage savings programs

Manage cashback options

Manage advertising options

Manage mailing options

Manage verification options

Manage system settings

Manage payment methods

Manage communication platforms

Front Office guide

Get started

Manage your profile

Manage your finances

Manage your trading accounts

How to use bonuses How to use savings programs How to join IB programs How to get the mobile app

B2CORE Mobile

Deploying your iOS app Deploying your Android app

Troubleshooting

Welcome to Troubleshooting

Sign-in & authentication issues

Email & notification issues

Verification issues

Finance issues

Trading platform issues

Clients can't create trading accounts via the B2CORE UI Trading accounts appear in the E (Error) or A (Archived) status in the B2CORE Back Office

Localization & B2TRANSLATE issues

Back Office issues

Troubleshooting

B2CORE API

Restricted access to the API

Release notes

Release notes Mobile app release notes

Trading platform issues

Troubleshoot common issues affecting trading platform operations and account management

Clients Can Not Create Trading Accounts Via The B2core Ui

Trading Account Appear In Error Or Archive Status

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Clients not seeing their transactions in the B2CORE UI

Troubleshooting missing B2CORE UI transactions by adjusting operation types and allowed statuses in the Back Office

Clients can't create trading accounts via the B2CORE UI

Troubleshooting trading account creation issues in the B2CORE UI caused by platform connection errors, product limits, or misconfigured settings