B2BROKER

B2Core

Welcome to B2CORE docs

Integrations

Platforms Payment systems KYC providers Communication platforms Other systems

Back Office guide

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How-to articles

Manage savings programs

Manage cashback options

Manage advertising options

Manage mailing options

Manage verification options

Manage system settings

Manage payment methods

Manage communication platforms

Front Office guide

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Manage your profile

Manage your finances

Manage your trading accounts

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B2CORE Mobile

Deploying your iOS app Deploying your Android app

Troubleshooting

Welcome to Troubleshooting

Sign-in & authentication issues

Email & notification issues

Verification issues

Finance issues

Exchanges fail with the `Exchange Rate error: the rate for this pair cannot be found, please try another pair`Clients not seeing their transactions in the B2CORE UI

Trading platform issues

Localization & B2TRANSLATE issues

Back Office issues

Troubleshooting

B2CORE API

Restricted access to the API

Release notes

Release notes Mobile app release notes

Finance issues

Troubleshoot common issues with payment methods and financial transactions

Exchanges Fail With Error

Clients Not Seeing Their Transactions In The B2core Ui

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Clients can't submit verification requests in the B2CORE UI

Troubleshooting client issues with submitting verification requests in the B2CORE UI

Exchanges fail with the `Exchange Rate error: the rate for this pair cannot be found, please try another pair`

Troubleshooting exchange failures caused by missing currencies, pairs, or misconfigured rate providers in B2CORE