How to change a client password

Learn how to change a client’s password by entering or generating a new password via the B2CORE Back Office

To change a password for a client:

Navigate to Clients > General.

Select the client and click the Edit button.

On the View client page, click the Actions button in the upper-right page corner, and then select Change password.

In the Change password popup:

  • Enter a new password in the Password field.

    Alternatively, you can generate a secure password by clicking the Generate button on the right side of the Password field.

  • In the Send mail dropdown, select Yes to email the new password to the client.

Click Save to change the password.

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