Requests
View and manage resolutions for client requests, including their types and statuses, to categorize and handle request rejections effectively in B2CORE
In this subsection, you can define reject reasons for client requests.
Resolutions
If you reject a client’s request, select a resolution, which is a reason for the rejection. On this page, you can view a list of available resolutions.
ID
The resolution identifier.
Caption
The resolution description.
Enabled
The resolution status.
Type
The resolution type.
Resolution types
Resolution types are used to categorize and group different resolutions. On this page, you can view a list of available resolution types.
ID
The resolution type identifier.
Caption
The resolution type description.
Enabled
The resolution type status.
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Localizations
View and manage supported languages and localization settings in B2CORE — enable or disable languages, set their display order, and configure format options
Templates
Manage templates for email, SMS, Slack, and Telegram. Customize messages for events to ensure clear, consistent notifications to clients and Back Office users