How to create a payout

Learn how to manually create a payout in the B2CORE Back Office using the manual withdrawal method

Before creating a manual payout via the Back Office, make sure that the manual withdrawal method is created and enabled. To do this, navigate to System > Payout system > Payout methods. If the manual withdrawal method is not displayed on the Payout methods page, create the method by following the instructions described in How to add a manual deposit or withdrawal method.

After the manual withdrawal method is created and enabled, follow the steps below to create a payout.

Navigate to Clients > General.

Select the client and click the Edit button.

You can use filters by name or email for a quick search.

Go to the Transactions tab, and then select Payout.

Click +Create.

Select a client account from which you want to create a payout, and then click Select.

Fill out the form:

Make sure that the Method is set to manual. Check the account number and currency.
Enter the payout amount.
Set commissions.
Enable the Don’t send email option if you don't want to notify the client about the payout operation.
Confirm the operation by solving a simple math problem and enter the result in the Verification code field.
Add the Internal comment if needed. It will be displayed only in the Back Office.

Click Save to create the payout.